every piece is handcrafted with precision, premium materials, and strict quality standards. We stand behind the craftsmanship of all our custom grillz and offer a warranty designed to protect your investment.

💎 1. Craftsmanship Warranty

We proudly offer a 30-Day Craftsmanship Warranty that covers:

• Manufacturing defects

• Loose stones (not caused by impact or misuse)

• Structural issues (cracks, flaws in casting, or weak joints)

• Visible defects related to our production process

If your grillz experience any craftsmanship-related issue within the first 30 days, we will repair it at no cost.

Proof of purchase is required.

💛 2. Lifetime Authenticity Guarantee

We guarantee that all materials used in our grillz are:

• Genuine solid gold (no plating)

• Real VS/VVS diamonds or stones as described

• Authentic .925 sterling silver when selected

All purchases include a Certificate of Authenticity validating the metal purity and stone quality.

If you ever have concerns regarding authenticity, we will re-test your piece at no charge.

🦷 3. Fit Guarantee

Fit matters—and we guarantee a perfect, custom fit based on your mold.

If Your Grillz Don’t Fit:

• We will remake your grillz one time at no cost,
  after reviewing your impression to confirm accuracy.

If your original mold was inaccurate, we will provide one free replacement mold kit.

🔧 4. Repairs After Warranty

We offer premium repair services for issues not covered under the warranty, including:

• Damage caused by dropping, bending, mishandling, or impact

• Lost stones due to wear and tear

• Chemical exposure damage

• Sizing or redesign requests

• Tarnish on silver pieces (a natural metal reaction)

Repair fees vary depending on the material and extent of damage.
A quote will be provided before any work begins.

🚫 What the Warranty Does NOT Cover

To maintain clarity and integrity, please note the warranty does not cover:

• Damage from chewing, biting, or using grillz to eat

• Loss, theft, or cosmetic scratches

• Wear caused by improper cleaning

• Damage from attempting adjustments at home

• Any mold impression not created using our kit or completed following instructions

• Normal aging of materials (minor micro-scratches, patina, silver tarnish, etc.)

📦 How to Submit a Warranty Claim

To file a claim, please contact us with:

1. Your full name and order number

2. Clear photos or videos of the issue

3. A brief description of what happened

Email your claim to: warranty@[yourbrand].com

Our support team will respond within 24–48 hours with next steps.

🤝 Our Promise

Your grillz are more than jewelry—they are an expression of identity, luxury, and craftsmanship.
We take pride in ensuring every client receives a piece that reflects our highest standards.

If you ever need assistance, our concierge team is here to support you.